Frequently Asked Questions

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods available at checkout.

Can I change or cancel my order after placing it?
Orders are processed quickly, so please contact us as soon as possible at jwwbenterprises@gmail.com if you need to make changes. We'll do our best to accommodate your request before the order ships.

Shipping

Do you offer free shipping?
Yes! We offer free shipping on all orders within the United States — no minimum required.

How long does it take to process my order?
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

How long will delivery take?
Once shipped, standard delivery typically takes 5–10 business days depending on your location.

How do I track my order?
You'll receive a tracking number via email once your order ships. You can also visit our Track Your Order page anytime.

Do you ship internationally?
We currently ship within the United States only.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Please visit our Refund & Return Policy page for full details.

How do I start a return?
Visit our Returns Portal or contact us at jwwbenterprises@gmail.com to initiate a return.

Do you offer exchanges?
Yes, we offer exchanges. Please reach out to us and we'll be happy to help find the right size or style for you.

Sizing & Fit

How do I find my size?
We make finding your perfect fit easy! Use our Size Chart & Fit Guide — available on every product page — to get personalized sizing recommendations for all products with sizing.

Do your swimsuits run true to size?
Our swimwear is designed to fit true to size. Use the SmartSize Fit Guide on each product page for specific measurements and personalized recommendations.

Contact Us

How can I get in touch?
We'd love to hear from you! Visit our Contact Us page or email us directly at jwwbenterprises@gmail.com. We typically respond within 1–2 business days.